FAQs
Our Frequently Asked Questions section offers quick solutions to our customers questions about our products, services, and policies. If you don’t find the information you need, our customer service team is here to help with personalized support.
Frequently Asked Questions
ORDER TRACKING
Orders can be tracked by placing your order number into our order tracking system. Click below to view tracking.
To track your order Click Here
RETURN'S
What is your return policy?
Customers have 15 days to return items. Items must be unopened and in new condition.
Who pays return shipping?
Customers are responsible for paying return shipping costs.
What is Refund Assurance?
Refund assurance is a return insurance you can purchase separately for items that are usually non-refundable (such as swimwear & underwear).
How do I start a return?
Return's can be started Here
CANCELLATION'S
How do I cancel an order? To cancel an order contact us with your name & order number Here
SHIPPING
How long will my order take to arrive?
Orders take 5-12 business days based on location with 90% of our orders delivered within two weeks.
What countries do you ship to?
We currently ship world wide.
For more information on our shipping policy Click Here