Returns & Cancellations

Your satisfaction is our top priority. If you're not completely happy with your purchase, we've made returns and cancellations simple.

Cancel an Order:
If you need to cancel an order, click the chat button or contact us at support@zenfactr.com  with a request to cancel (Please note: Orders that have already been shipped cannot be cancelled.)

Start a Return:
If you would like to initiate a return click the link below and follow the easy steps to complete your request.

Initiate a return: Click Here

For more information on cancellations or returns visit our return policy page: Here